Effective Date: August 2026
Welcome to Le Virage. By accessing our website or purchasing products from our online store, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
1. General Conditions
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
Le Virage reserves the right to:
- Refuse service to anyone where necessary.
- Cancel or refuse any order at our sole discretion.
- Limit quantities purchased per customer.
- Suspend or terminate access to the website if these Terms are violated.
2. Accuracy of Information
We make every effort to ensure that all product descriptions, pricing, images, and availability are accurate. However, occasional errors may occur.
Le Virage reserves the right to:
- Correct pricing or product information errors.
- Update or modify website content without prior notice.
- Cancel or refuse any order affected by an error.
If an order is cancelled after payment due to an error, a full refund will be issued.
3. Product Availability & Pricing
All products displayed on our website are subject to availability.
We reserve the right to:
- Adjust prices without prior notice.
- Discontinue products at any time.
- Limit purchase quantities where necessary.
- Refuse orders that appear fraudulent or intended for resale.
4. Orders & Payments
By placing an order, you confirm that all information provided is accurate, complete, and up to date.
Accepted Payment Methods
We accept secure online payments through trusted payment gateways, including:
- Debit Cards
- Credit Cards
- Other secure payment options available at checkout
Orders are processed only after payment has been successfully received and verified.
We do not accept:
- Cash payments
- Cheques
- Manual bank deposits unless specifically approved by Le Virage.
5. Returns, Refunds & Exchanges
Please refer to our Refund & Returns Policy for complete details.
Unless required by the Consumer Protection Act, 2008 (Act 68 of 2008), Le Virage does not provide refunds for:
- Change of mind
- Incorrect size selection
- Personal preference
Eligible exchanges may be accepted provided that:
- The request is made within 7 days of delivery.
- The item is unworn, unwashed, and in its original condition.
- All original tags remain attached.
- Proof of purchase is provided.
Customers are responsible for return shipping costs unless an incorrect or defective item was supplied.
6. Shipping & Delivery
Estimated delivery times are provided as a guide only.
Le Virage is not responsible for delays caused by:
- Courier operations
- Severe weather conditions
- Public holidays
- Unforeseen circumstances
- Incorrect delivery information supplied by the customer
If a parcel is delayed or reported as lost, we will work with the courier to resolve the issue as quickly as possible.
For more information, please refer to our Shipping Policy.
7. User Accounts
If you create an account with Le Virage, you are responsible for:
- Maintaining the confidentiality of your login credentials.
- Providing accurate and current account information.
- All activities that occur under your account.
Le Virage is not liable for unauthorised access resulting from your failure to protect your account information.
8. Prohibited Use
You agree not to use this website for:
- Any unlawful or fraudulent activity.
- Uploading viruses, malware, or malicious software.
- Harassing, threatening, or abusing other users.
- Violating intellectual property rights.
- Attempting to interfere with the website’s security or operation.
- Copying or misusing website content without permission.
Any misuse may result in termination of access and legal action where applicable.
9. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Branding
- Images
- Graphics
- Product Photography
- Text
- Website Design
- Icons
- Layouts
is the exclusive property of Le Virage, unless otherwise stated.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Le Virage shall not be liable for:
- Incorrect sizing selected by the customer.
- Allergic reactions or fabric sensitivities.
- Damage resulting from improper care or washing.
- Delivery delays or damage caused by third-party couriers.
- Indirect, incidental, or consequential losses arising from the use of our products or website.
Nothing in these Terms excludes or limits any rights that cannot legally be excluded under applicable consumer protection laws.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to These Terms
Le Virage reserves the right to amend or update these Terms of Service at any time.
Any changes become effective immediately upon publication on our website. Continued use of the website after such changes constitutes acceptance of the revised Terms.
13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.
14. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Email: support@levirage.co.za
WhatsApp: +27 61 148 3158
By accessing this website or placing an order with Le Virage, you acknowledge that you have read, understood, and agreed to these Terms of Service.
